Instructions
This course will teach you about how EAPs work, the steps in making a supervisor referral, and how to avoid common pitfalls when managing troubled employees.

During the course, you will be given short quizzes to help you apply what you are learning. Be sure to view all the contents on each page by scrolling where indicated. Don't miss important links at the bottom of some pages.

Use the green forward and backward buttons to navigate the course. Print any page you would like to have for future reference.

Contact your employee assistance professional if you have any questions about the EAP after completing the course. Also, be sure to read your organization's EAP policy so you understand your responsibility and role in the program's success. Remember, top management has endorsed your EAP and expects you to support it.

Enjoy the course and reap the benefits EAPs promise organizations and their employees.